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Our Store

Our History

Pacers & Racers opened its doors in April of 1998, with these thoughts in mind:

  • Wearing the right shoes helps overcome and prevent injuries
  • Running and walking are good for you
  • Getting properly fitted shoes is critical for everyone – not just runners and walkers
  • Developing a sincere, trust-based friendship with our customers is essential
  • Making the buying experience fun and enjoyable is crucial
  • Being true to our mission [see Our Mission on the main page] is ongoing
  • Supporting and actively participating in our community is an integral part of who we are
  • Fostering a welcoming and open atmosphere for all who walk through our doors

Our Community

aboutStore_history2We live in our community, we believe in it, we support it with our resources of time and finances and
we are honored to be a part of it.

  • Since 1998, we have contributed to over 600 charities, community organizations, youth programs, churches, schools, needy individuals, non-profit fundraisers and arts programs, such as:
    • Home of the Innocence, Relay For Life, St. Mary of the Knobs, New Albany Track Club, Special Olympics of Indiana, Exit O, Center for Women & Families
    • Crusade for Children, Dare to Care, Leukemia & Lymphoma Society, March of Dimes, American Running & Fitness Association
    • Families For Effective Autism Treatment (FEAT), Girls on the Run, St. Elizabeth Catholic Charities, Personal Counseling Service,Floyd Co. Animal Rescue League
  • We have an A+ rating from the Better Business Bureau and have never had a complaint filed
  • We have a Dun & Bradstreet rating of “1R2”, among the very highest given to small businesses
  • In 2013, we received the Norman Melhiser For-Profit Samaritan Award
  • We were voted the #1 choice for shoes in Southern Indiana by the readers of The New Albany Tribune

Customer Reviews

“

There simply is no store to compare this to - do yourself a favor and go today! Outstanding customer service with no pressure to purchase.

Crystal K. M., Clarksville, IN (5-star Facebook Review)
“

Great people, extremely helpful and knowledgeable. Made me want to start running again.

Jason P., Georgetown, IN (5-star Facebook Review)
“

Thank you for taking such good care of me! I won't go anywhere else for my athletic shoes!

Tasha D., Charlestown, IN (5-star Facebook Review)
“

Best running store EVER!!!!!!! 😉

Ellen M.P, Mishawaka, IN (5-star Facebook Review)
“

Best place around to get fitted properly in running shoes. The staff are ALWAYS amazing too!!!

Tiffany D. C., New Albany, IN (5-star Facebook Review)
“

Recommended to go there by friends. Great customer service, helped find the right shoes for my feet. I would recommend anyone who works on their feet all day, to go here and purchase a great pair of shoes.

Brandon T. (5-star Google Review)
“

Love, Love, Love them. Very helpful, keep your information on file so they know what's worked for you in the past.

Melissa A., Floyds Knobs, IN (5-star Yelp! Review)
“

I went into Racers and Pacers for the first time today and I'm upset that I didn't go sooner!! I got a GREAT pair of walking shoes. Mike was extremely helpful and worked with me to get the best fitting shoe for my feet. Great store that offers a wonderful service!!!

Jan A. J., Floyds Knobs, IN (5-star Facebook Review)
“

Amazing experience. My assistant was so great! He was soft spoken and had a newsboy hat on and I hope he gets this review. He was patient, kind and knowledgeable. I never felt rushed and he sincerely wanted to be sure I left with the right shoe for me. I will definitely be back.

Zara T. M., Corydon, IN (5-star Facebook Review)
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